MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers
Updated: 2024-04-18 22:07:43
MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools. The company has been very active – launching new products and relationships, regularly. In August, 2022, my colleague, Tracey Schelmetic wrote about how the company’s solutions are available on the Five9 CX marketplace. In 2023,
Some fun weekend reading: Snowflake was one of the companies that really popularized data lakes and they made themselves into an incredibly valuable company by riding on top of existing cloud vendors – by providing a data lake which is a centralized repository designed to store, process, and secure large volumes of data in its